FAQ
Frequently Asked Questions
GENERAL FAQs
What is Travel24by7? +
Travel24by7 is a booking platform for flights, hotels, and travel insurance, offering a seamless and secure booking experience.
How do I create an account on Travel24by7? +
Click on "Sign Up" at the top of the homepage, enter your details, and verify your email to get started.
What payment methods are accepted? +
We accept major credit cards, debit cards, and other secure payment options.
Is my payment information secure? +
Yes, our website uses industry-standard SSL encryption to protect your personal and financial data.
How can I contact customer support? +
You can reach us via email at info@travel24by7.com or call us at our WhatsApp number +96560015797.
FLIGHT BOOKING FAQs
How do I search for and book flights? +
Use the search bar to enter your destination, travel dates, and number of passengers, then select from the available options.
Can I cancel or modify my flight booking? +
Yes, cancellations and modifications can be made by contacting us via email or phone. Airline policies and fees may apply.
What happens if my flight is delayed or canceled? +
Please contact the airline directly or our support team for assistance with alternatives or refunds.
Are there any hidden fees in the booking process? +
No, all fees and taxes are displayed upfront before payment.
Can I book a flight for someone else? +
Yes, enter the traveler's details during the booking process.
HOTEL BOOKING FAQs
How do I book a hotel? +
Use the "Hotels" tab to search for accommodations by city, check-in/out dates, and preferences.
What is the hotel cancellation policy? +
Cancellation policies vary by hotel and are displayed at the time of booking.
Are taxes and service fees included in the price? +
Yes, all taxes and fees are included in the total price shown at checkout.
Can I request special amenities (e.g., early check-in)? +
Yes, you can add requests during booking or contact the hotel directly.
How do I know if my booking is confirmed? +
You will receive a confirmation email with all booking details once the payment is processed.
TRAVEL INSURANCE FAQs
What is covered under travel insurance? +
Travel insurance typically covers trip cancellations, medical emergencies, lost luggage, and travel delays.
How do I purchase travel insurance? +
Travel insurance can be purchased during the booking process or separately through our insurance partners.
Can I make a claim if I encounter an issue during my trip? +
Yes, claims can be submitted online or via our customer support team, depending on the insurance policy.
Are pre-existing medical conditions covered? +
Coverage for pre-existing conditions depends on the selected insurance policy. Please check policy details.
How do I get more information about travel insurance policies? +
You can read the full policy details on our website or contact our support team for guidance.
